Privacy Policy

At smartnexor.com, protecting your privacy is a fundamental principle of our business.
This Privacy Policy describes how we collect, use, store, and safeguard your personal data when you access or use our website and related digital services.

We process personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and all applicable data protection laws.

This Privacy Policy applies to:

  • Customers who purchase products or services

  • Potential customers

  • Website visitors

  • Business partners, suppliers, and professional contacts


1. Data Controller

The Data Controller responsible for the processing of personal data is:

Mare SRL Unipersonale
Via Filippo Saporito, 54
81031 – Aversa (CE) – Italy
VAT No. / Tax Code: 04826710610
📧 Email: info@smartnexor.com


2. Personal Data We Collect

We collect personal data only when it is necessary and for specific, legitimate purposes.
All data is processed lawfully, fairly, and transparently, and retained only for as long as required.

Personal data may be provided when you:

  • Create an account or place an order on smartnexor.com

  • Contact our customer support

  • Subscribe to newsletters or promotional communications

  • Complete forms, surveys, or promotional initiatives

  • Browse the website or accept cookies (see our Cookie Policy)


3. Purposes and Legal Basis of Processing

For Customers

Purpose Data Collected Legal Basis Retention Period
Order management Name, address, email, phone number Contract 5 years after purchase
Customer support Contact details, communication content Contract 5 years
Marketing emails Name, email, preferences Consent Until consent is withdrawn
Content personalization Purchase and browsing behavior Consent Until consent is withdrawn
Surveys and reviews Name, email, feedback Legitimate interest 1 year
Website analytics Aggregated or anonymized data Legitimate interest 1 year
Legal obligations Mandatory data Legal obligation As required by law

For Visitors and Prospective Customers

Purpose Data Collected Legal Basis Retention Period
Responding to requests Name, email, message Legitimate interest 3 months
Newsletter subscription Name, email Consent Until consent is withdrawn
Marketing activities Preferences, usage data Consent Until consent is withdrawn
Feedback and surveys Name, email, responses Legitimate interest 1 year
Website analytics Pseudonymized technical data Legitimate interest 1 year
Security and fraud prevention IP address, system logs Legitimate interest 1 year
Legal requirements Mandatory data Legal obligation As required by law

4. Data Sharing

We do not sell or trade personal data.

Personal information may be shared with carefully selected third parties acting as Data Processors, solely for operational or legal purposes, including:

  • Shipping and logistics providers

  • Web hosting and cloud infrastructure services

  • Marketing, analytics, and communication platforms

  • Public authorities when required by law

All third parties are contractually obligated to comply with GDPR and ensure adequate data protection measures.


5. Data Security

Mare SRL Unipersonale adopts appropriate technical and organizational measures to protect personal data, including:

  • Encrypted data transmission and access control systems

  • Regular security updates and monitoring

  • Staff training on data protection principles

  • Backup, recovery, and incident-response procedures

Although no system can guarantee absolute security, we continuously work to improve our safeguards.


6. Your Rights

In accordance with GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where legally applicable)

  • Restrict or object to data processing

  • Withdraw consent at any time for marketing activities

  • Request data portability

To exercise your rights, please contact us at:
📧 info@smartnexor.com


7. Contact Details

For questions or requests regarding this Privacy Policy or data processing activities:

Mare SRL Unipersonale
📧 Email: info@smartnexor.com
🌐 Website: https://www.smartnexor.com


8. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal changes or modifications to our services.
The latest version will always be available on smartnexor.com.
Where required by law, users will be informed of significant changes and asked to provide renewed consent.